Reference

How jsktips Handles Your Personal Data

Our privacy policy sets out exactly what data we collect when you open an account with us, how we use it, and the choices available to you under…

Data collected only as neededStored within encrypted systemsNo third-party sale of your detailsAccess requests honoured within 30 daysApplicable where local law permits
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jsktips How jsktips Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to request access to the personal data we hold about you, ask us to correct inaccurate records, or raise a concern about how your information has been handled, you…

Email the Privacy Team Send your data access or correction request to our dedicated privacy address. Include your registered account email and a brief description of what you need so we can route it correctly from the first reply.
Live Chat on jsktips.co Open the chat widget on any page of the site and select the Privacy enquiry option from the menu. Our agents are available around the clock and can escalate data-related queries to the privacy team without delay.
Written Correspondence For formal data-deletion or portability requests, submit a written request through the Help section of your account dashboard. Authenticated requests receive a reference number and a written confirmation within two working days.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Security Practices

We apply layered security across every stage of data handling — from the moment you enter your UPI ID at checkout to the point your withdrawal is confirmed in your PhonePe wallet.

Encrypted Data Storage

All personal data — identity documents, contact details and payment references — is stored using AES-256 encryption at rest. Backups are also encrypted and access is restricted to verified personnel on a need-to-know basis only.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust your cookie preferences at any time from the settings panel in your account without affecting core account functionality.

Account Access Security

Two-step verification is available on every account and we encourage you to enable it. Login attempts from unrecognised devices trigger an email alert to your registered address, giving you immediate notice of any unexpected access.

Data Retention Schedule

We keep your account data for as long as your account remains active plus the period required by applicable Indian financial regulations. When that period ends, data is securely deleted or anonymised so it can no longer be linked back to you.

Your Right to Request Changes

You may request a copy of the data we hold, ask us to correct errors, or ask us to delete your account data where no legal obligation requires us to keep it. Requests are processed within thirty calendar days of verified receipt.

Third-Party Data Sharing

We share data with payment processors — including UPI, Paytm and PhonePe networks — only to the minimum extent needed to complete your transaction. We do not sell your data to advertisers or data brokers under any circumstances.

Frequently Asked Questions About Your Privacy

The questions below cover the most common concerns our account holders raise about data collection, storage and their rights under our privacy policy. If your question is not answered here, the privacy team is reachable through any of the contact channels listed in the section above.

We collect your name, date of birth, email address, phone number and the payment identifier you use — such as your UPI handle or Paytm number. Identity documents are requested only if your account triggers a verification step under applicable law.

We share data only with payment processors — UPI, Paytm, PhonePe — strictly to complete transactions you initiate. We do not share your personal details with advertisers, data brokers, or any other commercial third parties outside that narrow scope.

Your data is retained for as long as your account is active plus any additional period required by Indian financial regulations. Once that obligation ends, your data is securely deleted or anonymised so it cannot be re-identified.

Yes. Submit a data access request through live chat, email or your account dashboard. We will verify your identity and deliver a copy of your data within thirty calendar days, free of charge, in a readable format.

We use session cookies essential for account login and optional analytics cookies. You can review and change your cookie choices at any time in your account settings. Declining analytics cookies does not affect your ability to deposit, play or withdraw.

Send a deletion request via the Help section of your account dashboard or by email to our privacy team. We will confirm receipt within two working days and complete deletion within thirty days, unless a legal retention obligation applies to your records.

Payment identifiers are encrypted in transit using TLS and stored using AES-256 encryption. We pass only the minimum data required to UPI and Paytm networks to process your transaction; full card or bank credentials are never stored on our servers.

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